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Trip reviews of ACTIVE SA

Average: 4.44 Average consumer review of ACTIVE SOUTH AMERICA is 4.44 stars
(2,454 trip reviews since 2004)
Awesome, the trip of a lifetime!
 (1,319)
Good, really enjoyed it
 (930)
OK, a few improvements needed
 (171)
Disappointing
 (34)
Awful
 (0)

Latest trip review on May 15 '12
read it here

PHOTO OF THE MONTH:

Photo gallery of pictures from our ACTIVE NEW ZEALAND adventure vacation
Jaguar Mar 2011
Pot of gold around the next corner...

MEET OUR GUIDES:

ACTIVE NEW ZEALAND adventure travel guide
Cynthia Valladares
"Cynthia was very responsive to our needs and very flexible at times. Couldn't have asked for more."
Maureen McLaughlin (NJ, United States) December 2006 Jaguar
News Clips and Reviews
Exploring Peru With My New Family
By Jenny Hartshorne

Since I’ve been back from my seven-day vacation in Peru, friends ask me, 'Hey what have you been up to this summer?' I love saying I went to Peru... There's a bit of mystery to it. Not the same as 'Went down to the shore for a week.' I say 'Well, I was in Peru, went to the Amazon Rainforest and stayed in a cool jungle camp with thatched huts and hammocks in front, macaws and parrots flying free, tarantulas in the trees nearby. The jungle was full of boas, anaconda, monkeys and of course lizards of all sizes.' I organized the trip with my new blended family by signing up with Active South America, a really first-rate tour company. Since there were only five of us we were matched with another family of our size. Read more...

Peru Family Trip
"This trip provided a diverse active itinerary and was affordable for our family. ACTIVE SOUTH AMERICA compares to more expensive tour operators, at about half the price. "

Dody N. (Mountain Home, Arkansas, USA) May 2010 Tortuga
Read more quotes...
Andrew Fairfax, ACTIVE CEO, comments:
Many people like to see what other people who've taken our trips thought. We publish the full range of surveys. You trust us with your precious time, and we take that trust seriously. We are kinda a wee bit nuts about integrity, actually. As you can see, most of our clients love their trips. We have a very few less than happy clients, and we always do our best to learn from that. We do our best, but like everyone, we sometimes make mistakes. Just not often. Adventure travel is not for everyone. Just most people :) ”

Overall review ratings for the Capybara adventure trip

Awesome, the trip of a lifetime! Percentage of 5 star reviews of ACTIVE SOUTH AMERICA
 (64)
Average Review
4.74
Average consumer review of ACTIVE SOUTH AMERICA is 4.74 stars
(81 reviews since we started doing post-trip surveys in 2004)
Good, really enjoyed it Percentage of 4 star reviews of ACTIVE SOUTH AMERICA
 (13)
OK, a few improvements needed Percentage of 3 star reviews of ACTIVE SOUTH AMERICA
 (4)
Disappointing Percentage of 2 star reviews of ACTIVE SOUTH AMERICA
 (0)
Awful Percentage of 1 star reviews of ACTIVE SOUTH AMERICA
 (0)

Reviews from the last 12 months are listed below for you to read and see what people thought of their ACTIVE SOUTH AMERICA Capybara family trip.

5 star reviews of the Capybara family trip

‘Awesome, the trip of a lifetime!’

Andrew says: ‘Every one of our staff does their very best to ensure you will have 'the trip of a lifetime'. As you can see we are often successful. Yay!

Click on the title to read the whole review.

5 star review of ACTIVE SOUTH AMERICA   Awesome trip   Jan 2 2012

Review by Gisela Spallek (Wexford, Pennsylvania, United States) for Capybara Family Dec 18 2011
We need to congratulate on the choice of Carlos as guide. He did an excellent job! He was able to adapt the trip's itinerary to our needs and the availability of options. He genuinely cared about our well-being and satisfaction. On top of this, he was a very pleasant person to be around, he played with our kids, cared for the poor and old people we encountered and gave us such a wealth of information about the history of Peru and its people and the modern Peru. He even organized a typical American Christmas dinner!

5 star review of ACTIVE SOUTH AMERICA   A Dream Fulfilled   Aug 17 2011

Review by Joanna Rawling (Dunnington, York, UK, United Kingdom) for Capybara Family Jul 31 2011
After a lifetime desire of wanting to visit Peru, we finally made it and we weren't disappointed. We cant praise ACTIVE enough! Our guide was patient, knowledgeable and had all the qualities and more needed for an ideal guide. Cynthia made it a memorable experience for all of us. We can't thank everyone involved for making it such a fabulous time for our 4 year old! We'd like to thank ACTIVE for making it possible when we couldn't find a UK company!

5 star review of ACTIVE SOUTH AMERICA   Our family had a wonderful time on the Cabybara trip.   Jul 20 2011

Review by Ximena Pareja (Columbia, Maryland, United States) for Capybara Family Jul 1 2011
We traveled with a five year old and a thirteen year old. It is always a challenge to engage both age groups. This trip engaged both children. Our teenager stated it was his favorite trip and our five year old was entertained and happy throughout the trip. Our tour guide, Cynthia, was a great story teller for the children and ourselves. She was also very accommodating and entertaining. We would highly recommend this trip. Just be ready to be VERY ACTIVE!!!!!!

5 star review of ACTIVE SOUTH AMERICA   Capybara Family trip - July 2011   Jul 12 2011

Review by Barbara Glover (Livonia, Michigan, United States) for Capybara Family Jul 1 2011
Had an amazing time discovering Peru from the Amazon jungle basin, to its cities and the Andes mountains filled with Inca ruins. What friendly people live throughout the country from the cities to small villages, everyone makes you feel welcomed even with limited languages in common. My group and trip leader made the experience even better. Great group of people and Cynthia was an excellent trip leader, always happy to help with planning, questions or encouragement. I'm glad I was able to make a dream come true and walk around Machu Picchu and setting foot in the Amazon jungle!

5 star review of ACTIVE SOUTH AMERICA   What an experience!   May 20 2011

Review by Libby Ellinas (Whitefish Bay, Wisconsin, United States) for Capybara Family Apr 14 2011
Flew to Lima! Got greeted by the nicest guide, Arturo, who accompanied us during the duration of our stay in Peru. The following 10 days were such an experience: jungle with night animal viewing and tree climbing, Machu Picchu with a breathtaking view, road trip to Puno with a stop at a local market with Alpacas and Llamas, Lake Titicaca with islands full of rich history and a final tour of Lima. Accommodations were good but the highlights of the trip were the expertise of our guides and the hospitality of the Peruvian people. thank for all paying attention to detail ACTIVE SOUTH AMERICA. we will think of you for our future trips.

5 star review of ACTIVE SOUTH AMERICA   Wow. . .   May 2 2011

Review by Sophia Ellinas (Whitefish Bay, Wisconsin, United States) for Capybara Family Apr 14 2011
This trip was awesome. All of the beautiful landscapes and the amazing cultures and arts were cool. I loved all of the llamas, vicunias, and alpacas. I can't believe that I actually went to Peru!

5 star review of ACTIVE SOUTH AMERICA   Wonderful trip through Peru   Dec 29 2010

Review by Jana Allen (Portland, Oregon, United States) for Capybara Family Nov 21 2010
I really enjoyed our guided trip through Peru. All of the details were taken care of and we didn't need to worry about anything. There was a nice variety to the activities and what I felt was the perfect amount of free/rest time. A little more time in the rainforest would have been welcomed. Thanks Active for a great time in Peru!

4 star reviews of the Capybara family trip

‘Good, really enjoyed it’

Andrew says: ‘We're pretty pleased that the vast majority of our people rate their trips at this level or better. Doesn't stop us trying hard to do better of course!

Click on the title to read the whole review.

4 star review of ACTIVE SOUTH AMERICA   Great Itinerary!   Apr 19 2012

Review by Patty DeStephano (Jacksonville, Florida, United States) for Capybara Family Apr 5 2012
All in all would recommend this tour. Loved what we saw! Having a guide stay with us the entire tour, in our opinion, was very important. Meals were awesome and even got added perks such a show with dinner and bottles of wine twice! Hotels only so so. Transportation was great! Definitely an adventure!!!!

4 star review of ACTIVE SOUTH AMERICA   A cultural adventure!   Jan 16 2012

Review by Susan Klein-Rothschild (Goleta, California, United States) for Capybara Family Jan 1 2012
The variety of experiences, sights and sounds was fantastic! The guide was knowledgable and shared a great deal with us. He also went above and beyond to resolve some challenging situations with luggage and left items. It was a memorable experience for our entire family!

4 star review of ACTIVE SOUTH AMERICA   Capybara   Aug 22 2011

Review by Jim Cardoza (Piedmont, California, United States) for Capybara Family Aug 7 2011
Exceeded expectations

3 star reviews of the Capybara family trip

‘OK, a few improvements needed’

Andrew says: ‘'OK' - means that, despite our best efforts, we didn't do well enough. Lots of reasons for this. Sometimes we did something wrong, sometimes there's the perception that we did something wrong. Either way, we do our best to learn and improve

There are no recent ‘OK, a few improvements needed’ reviews.

2 star reviews of the Capybara family trip

‘Disappointing’

Andrew says: ‘We NEVER want to send our people home rating their trip at 2 out of 5. Fortunately, we hardly ever do.

There are no recent ‘Disappointing’ reviews.

1 star reviews of the Capybara family trip

‘Awful’

Andrew says: ‘To have people this unimpressed would mean something has gone seriously wrong. In 16 years, we've haven't ever received a review this poor. Touch wood!

There are no recent ‘Awful’ reviews.